CANCELLATION POLICY  

Vesporub Technologies Private Limited (“we,” “our,” “us”) presents Roseglow, where effortless fashion meets our users' (“you,” “your”) fingertips.  

We understand that style choices can shift - sometimes even after checkout. 
If you wish to cancel an order, we offer a graceful window for that request. 
Our team reviews each cancellation quickly, ensuring the process is simple and dignified. 
Orders that haven’t entered dispatch can usually be halted without hesitation. 
Once confirmed, you’ll be notified with the cancellation details and next steps. 

When Cancellations May Not Apply 

Once your order moves into the dispatch phase, cancellations may no longer be possible. 
Fashion in motion moves fast - and so do our logistics. 
If your item has already been packed, cancellation requests may be denied. 
In such cases, our return or exchange options may be more suitable. 
We aim to strike a balance between prompt service and flexible fashion decisions. 

Made-to-Order and Limited Editions 

Certain exclusive styles and limited pieces are created specially on request. 
These custom items may not qualify for standard cancellations. 
Once an order enters production for such pieces, reversal may not be feasible. 
We encourage reviewing all product details before confirming unique selections. 
Each tailored item carries its own rhythm - and often, a firm commitment. 

How to Submit Your Cancellation 

To cancel an order, head to your account dashboard and click the cancellation option. 
You can also reach out through our customer care section with your order reference. 
Once your request is received, we’ll process it swiftly and confirm via email. 
Please ensure that your cancellation is placed before packaging begins. 
Our team is here to help, just like a trusted style consultant. 

Refunds After Cancellation 

If your cancellation request is approved, your refund will be initiated automatically. 
The amount will be credited to your original mode of payment. 
We don’t deduct styling fees or mystery charges - transparency is our mantra. 
Refunds may take a short while to reflect depending on your payment provider. 
We believe your money, like your style, should never feel stuck. 

A Thoughtful Process, Always 

We treat every cancellation request with care, understanding that plans can change. 
Our policy is designed to be fair - for you and for our process. 
Whether it's a sudden change of heart or a shifted styling mood, we’re here. 
The cancellation flow is kept as smooth as our fabric selections. 
After all, fashion is freedom - and so is your right to reconsider.